1 Date of sold: once applicant have done check out and made payment for specified product or domain considered as date of sold. (which does not include cash on delivery option).
2 Activation date: after applicant have made payment, applicant will receive phone call and email from MTG sales team member for confirmation and collection of documents within a business day of the date of sold. After successfully done the confirmation, documents collection and feasibility checking of products or domain will activate within a business day of the date of sold or next business day depend on the processing time and office hours. The whole activation process may take up to 5 business days.
3 Cancellation by applicant: applicant can cancel the order before the confirmation process and domain activation. If applicant already made payment for unwanted domain or service before activation and confirmation, MTG will continue the refund process to applicant according to the amount they paid.
4 Cancellation by MTG: the confirmation, documents collection or feasibility checking is failed, MTG will cancel the applicant order. If the applicant already made payment but the confirmation, documents collection or feasibility checking is failed, MTG will cancel the applicant order and continue the refund process to applicant according to the amount they paid.
5 Available payment methods:
a. Over the counter
b. Credit card (visa, master) and MPU via redirect 2C2P payment gateway.
c. Direct bank transfer (in-person bank deposit, internet banking, etc.,) to our parent company, Myanmar Technology Gateway Co., Ltd.’s Bank account which will be provide by sales team once the order has received.
6 Convenience Fee: Convenience Fee will be applied as 4 % of total order amount for payment with credit cards(Master/Visa) or MPU.
7 Direct bank transfer: applicant need to provide a bank slip or receipt of transfer to MTG sales team at firstname.lastname@example.org.
8 Applicant needs to provide company registration certificate copy from DICA to claim the pricing of MMK otherwise USD pricing will be applied as default currency.
Tax: applicant shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the MTG and applicant agree to bear any and all applicable taxes as per prevailing law.